Rossana A. Embrador NP-C

The office people were very polite and thank you for going online and the nurse practitioner was very nice and helpful and her assistance was very courteous to me in the nurses staff is always courteous and very concerned about my health and my well-being I really appreciate that

She did not explain what I was talking about my illness

I was welcomed by all, from the first floor to the second. What a great experience.

Amazing!

My visit was very professional.

I was seen for my left leg sciatica and was prescribed some medication and rehabilitation. The next day (today) I called to schedule an appointment to find out she marked out as my RIGHT LEG wtf now I have to wait for her to correct the mistake by the end of the day . FML I'M HURTING

Very happy with my experience very informative I'm so glad PIH provides this type of doctor visits

The doctor told me I had to keep a log of my blood pressure, but didn't tell me what machine to get, where to get it, how to get it, how much it was. And then the second thing, I had a question and she was already with another patient and the nurse said that she would call me back and I haven't heard from that doctor ever since then.

Everybody was very kind, helpful and professional!!! Thank you

Everyone is very nice, helpful and knowledgeable and helpful for my health and well-being! God bless everyone!

Helpful

she was great and understanding

I was itchy 2 or 3 weeks ago. The appointment yesterday was just to talk about my symptoms. I was not itchy yesterday. Scheduling a about is really hard. I been to Urgent Care and going there is a hit and miss. Sometimes you get a great doctor and other time no so good. I wish you had more appointment for Urgent matters.

Rossana and the entire staff at Medication Management are top notch. Been going there for over 6 years now and service has always been the best.

I'm extremely grateful for the help that I got the day that I came in. Rosanna, she was great. Thank you very much.

It was very fast and I did not have to wait a long time to be seen. I never have a bad experience when I go see the doc

good job

Provider was very caring and professional. She took the time to address all of my concerns and questions being a new patient and starting on a new medication.

had a great experience.

Felt rush. No eye contact from any of the staff

The nurse practitioner verbally communicates in an understanding manner. For example, The patient as presented by my experience does not present a distance with the PIH representative and professional.

She understands my health needs and give good advise

First time with the nurse practitioner and she was excellent!

Yes, this is (PHI removed). On the first question you asked me, I pressed the wrong number. All of the questions were yes, greatly. I was asleep and didn't know what I was saying. So, everything was great. God bless you guys. Thank you for all your quick attention to our situation.

As a new patient it would be helpful to receive more detailed information as to how PIH works. Where to go for bloodwork, does the patient make appt or are they called to schedule appt, will prescription medicine be ordered right away, should I wait at the visit for it. Staff was great but would recommend more direction as a new patient that is unfamiliar with PIH.

The medical team was endowed with people skills: starting with the security guard, the receptionist, the nurse, & the nurse practitioner. They all demonstrated to me that they were "active" listeners, a great asset in taking care of human beings' health!

The provider did not provide sufficient answers to my concerns such as reasons to my symptoms. Overall I got what I needed but it would be nice to have the providers listen to and respond to the symptoms of the patients sympathetically.

Was at PIH for over an hour for a simple sinus examination. I arrived 1:50 for my 2pm appt and left at 3:05. Spent a total of 5 minutes with the PA in training then saw the PA-C for maybe 2 minutes telling me she was writing a prescription.

I felt rushed. I didn't get to address everything I went there for because she was in a hurry to get me out of there. I felt like she didn't listen to what I was saying, especially after reading her chart notes.

Staff not to friendly after the epidemic.

It must include time allowed to get an appointment to see your doctor when you're sick, not three weeks after you're sick. So it's very difficult to get an appointment to see a provider.

Doctors and staff are very good and are providing satisfactory treatment.

Thank you.

As always, she is attentive and asks questions that are pertinent to my care. I am very pleased and happy to have her care for me.

Everybody was kind and helpful and I felt taken care of.

I wanted Rossana to be my permanent provider, unfortunately PIH hired someone else to replace her. Where will she be, she does not know ?

I was seen by Rossana. She was very kind. She listened and she was very respectful, very knowledgeable, and just great, great experience and just helped me out with my situation, my health, and I look forward to seeing her again. I really appreciate BIH and the services that you guys do. Thank you, Rossana.

Very professional.

Only problem was there were no appointments for almost 3 weeks

I never feel like they spend enough time talking to me. That's all.

The coumadin medication office is very good about managing my medication.

Everything was good, just waiting for my results.

I was pleasantly surprised to find how adept she was. She went into detail about my condition and told me what precautions she wanted to take. It was for a pre-op and so she was very careful and she listened to me really well.

Yes, I think I pressed the wrong keys on the first two or three questions. I meant to press four all the way because it was an excellent experience and I was very pleased and treated it very wonderfully and thoughtfully. So, it was a wonderful experience. I would want a 10 and please correct the first few answers that I pressed. The one, two, three were my answers for the first question and that was wrong. So, thank you. Bye-bye. It was just great.

My first visit gave me confidence, and has me looking forward to getting my diabetes under control!

I will see you in a timely manner. And they made me feel very comfortable and they answer all my questions thoroughly. I would definitely be coming back and I would like to recommend to my friends and family. Thank you.

I can't ask for more a wonderful doctor and staff. All the best and thanks so much

PROFESSIONAL, COMPTENT; CARING ;

Rossana was extremely thorough and kind.

The stuff was very friendly and caring, And the Dr. was very professional and Knowledgeable.

Efficiently and professionally attended too. I had the best care. Thank you.

Great experience

I prefer seen by a doctor not by a nurse.

we received a prescription for a Vitamin D (50,000 units) which is suppose to be taken once a week. The previous prescription was to be taken once EVERY OTHER week. I am unclear If I should take it once a week or every other week.

Everything was very well and I'm very happy with the service.

Completely satisfied

The provider and nurse were very friendly and helpful. Their genuine care made for a less stressful and enjoyable experience.

Ms. Embrador NP is always very respectful caring and I know if I have any questions or concerns she's always there to answer my concerns. Everyone in this office is very caring and nice. This time the nurse was Stephanie and she made sure I was well taken care of. I can only tell you I've not ever had any problems with the care I always receive!!! Thank you PIH

She was very professional and knowledgeable and took notes of what I had to say !

Great customer service, great response, great care, great everything.

The office makes appointments without consulting you. They just make them ahead of time. And the appointment was not suitable for my schedule. It took me 45 minutes just on hold trying to get through to someone. This has happened before. This is not a good system. I'm very, very disappointed with it. So we should make our appointments with the patient and not on your own and tell them this is what the appointment is. It's not good. And to be on hold for 45 minutes is really unheard of. The truth of the matter is they didn't answer the phone, and they were probably at lunch. I'm very disappointed. This should be addressed. That's all.

I love this office as all staff members are gracious and helpful. I fully confident with them.

The nurse practitioner was really, really nice. She I would say this appointment is probably the first appointment I've made with PIH Health, especially at this location, that I was able to come in as soon as possible. I actually I was able to come in earlier, actually, but it just didn't align with my schedule. There was an opening earlier, so that was really great. And everything of mine was due Friday, so getting that appointment in by Wednesday was really good for the TB test reading and stuff like that. Especially the physical, the nurse practitioner was extremely like diligent about it. I remember last time, they kind of just asked me the questions, but this time she actually did the physical, which is really nice. So and she also was always open to answer my questions. She even like she would prompt me to ask questions, so that was really great. Yeah, so this was probably one of my most positive experiences at the