Ali Hafezi MD

Satisfied

Very attentive very good doctor and surgeon. I would recommend him to my family and friends. I am very pleased. What all he's done for me. I will keep going to him.

I was led to believe that this doctor was the one who could explain to me, through the use of his experience, along with the many x-rays, MRI images, and CAT scans, what exactly was the source of my intense pain. I've waited weeks to hear what he had to say. Unfortunately, he was not even aware of some of the images that were prepared for him, which of course means he had not even looked at them. He was there merely to tell me where he was going to give me a shot in my spine. And again, unfortunately, Medicare is not willing to pay for all of these, only some. And the most discouraging words he had to say to me were that he had no idea where the pain was coming from. I asked him if the shots were going to tell us. Again, he said, he had no idea. I began to get the opinion that he had no idea how to help me. And his staff in his office, barely even acknowledged my existence. I might as well been a dog at the vet's that was being shuffled from one room to another, so, obviously, no, I am not pleased. And I am still suffering from remarkable pain and have no other options than taking pain meds for the rest of my life. This is unsuitable and unhealthy. So no, I cannot recommend this physician or the solution offered. Fortunately, this experience noted here, does not represent the typical experiences I have had with PIH. Far from it, thank God.

The staff at the out patient surgery center was extremely nice & very helpful. I felt very secure in the hands & was comfortable. It was all over so fast & I was home.

I love PIH, everyone working there is so courteous and helpful

I trust my health and the information he's given me about how to treat my concerns. Dr. Hafezi is a excellent doctor and really listens to me.

It was a weist of time for me

Staff were all so kind. Thank you, for making my procedure less stressful!

I waited almost 40 minutes before seeing the doctor. I got there on my appointment time. It happens all the time. He's overbooked. That's what makes him upset.

The doctor was good, but one of the ladies told the other ladies on the fourth floor that they were talking about drugs, they were probably talking about me, and this really did happen, and it's not good, I don't do drugs.

He is so good at what he does. My back is SO much better these days.

Dr Hafezi is great,when I started with him I could hardly handle the pain I was in, now under his care my quality of life has improved greatly!! He also has a great staff.

Very satisfied

I have been a patient with PI Edge since its conception and when it was bright. I have found that over the years your doctors have become condescending and patronizing. They don't listen to the patient and your member services is basically just a department that lets patients vent but nothing is resolved. Patient care is definitely not your priority.

Very caring. Listened to my concerns.

i love pih service thank you

Almost 3months to get apt. Dr didn't seem to want to treat me. Didn't seem to care or give me other treatments that would help problem, maybe he didn't think there was a problem. It's hard when you are hurting and nobody is there to help.

Excellent service, an excellent human being, Dr. Hafezi, I am very grateful and very well cared for. Thank you for having excellent care professionals.

The doctor is great, he listens to every concern I had. His staff is wonderful

Dr. Hafezi is an excellent physician. He was very attentive and he explained what he was doing and he went along with the process. I'm very satisfied and I hope to see him again.

I've always been treated with respect and kindness

The staff was extremely courteous. I was extremely impressed at the level of care and concern for the patients. I would like to commend my nurse William who made me feel so comfortable. Ty PIH same day surgery staff.

I was extremely disappointed after this appointment. I originally made an appointment for foot pain and received very little help but was then referred to pain management because the back pain may be the cause of my foot pain. Doctor thought it could be a pinched nerve but that was it. Nothing was resolved and all I walked out with was physical therapy.

IN MY CASE, I WOULD LIKE MY DOCTOR TO ORDER AN MRI SINCE MY PAIN WAS WORSE. BUT THE PAIN IN MY HIP PERSISTS AND IS QUITE SEVERE.

Dr. Hafezi listened to my issues and responded in a positive and professional manner.

Getting an appointment was the hardest part. I had to wait six weeks to see the doctor. If I had been in chronic pain, I would be very disappointed.

He was rude, awful & degrading I would NEVER recommend him to anyone, I had seen him in the past & he had gotten worse with age, As matter a fact I feel sorry for his staff having to work for him.

Like most visits with this doctor, I was put into an exam room five minutes after my scheduled appointment, no waiting at all. Since this was a follow up, the doctor spent about twenty minutes with me, all that was needed. I would suggest that ALL doctors take a page out of this guys book. Great guy.

I have a hearing problem. It was hard for me to understand him. I provided him with my past paperwork from my surgery and he tried to explain something different that was on the paper two times. I had to remind him that it wasn't that it was on the paperwork. But he was a nice doctor

I didn't even know the doctor the first time I'd seen him and he wasn't very friendly. Didn't talk very much at all. That's all.

Dotor was very professional and I trusted in everything he explained to me.

My mother is 94 yrs old. She been in alot of pain many years. The doctor stop giving her cortisone shots because it stop working. She has frozen left shoulder, right knee replacement ,and rheumatoid arthritis. on both hands. I buy her everything Otc items to help her .pain. My mother need her medication

Dr. Hafezi is such a great warm person. I really enjoy having him as my pain management doctor.

Paying for parking is ridiculous! My appointment couldn't have been faster so what good does 30 minutes free do!! I paid because I was there 32 minutes! The bare minimum you should give free is 90 minutes.... My dad raised money and helped build PIH. He would be furious at your piracy.

I find him distrusting of his patient. His suspicion that I am a drug abuser is obvious. He dismissed my pain. I don't like his bedside manner and I hope to find another PIH pain management doctor. I have never abused drugs and never will and I need a doctor that allows me to earn his or her respect. All my other PIH doctors are wonderful, open people.

Dr. Hafezi was professional and listened to my health situation. I have alot of respect for his advice regarding my back condition. A valuable asset to PIH.

Good Doctor

Took way too long to get an appointment. When you're in pain waiting for 1 month to get an appoint is not acceptable. Things need to change. Need more doctors for pain management. Also need more internal med doctors. Waiting for 2-3 month to get an appointment to see an internal med Dr is not acceptable. You're in the business to offer good care to patients. Well part of that responsibility is to offer that care in a timely manner.

I'm still waiting to see when my procedure for my injections into my back is going to be. They were supposed to schedule it and I still have not heard from them. And being in a lot of pain, I need to have the stem soon.

He was over 1.5 hours late for a 9am appt. No explanation.

Thank you for the comfortable conversation.

I could not understand Dr. Hafezi one single word. You need to hire somebody that speaks good English or hire a translator.

I made a mistake on the first question. I put one, which is the wrong answer. It should have been a four. Thank you.

I really had no interaction with his office staff, but as we checked in, there doesn't seem to be enough people to wait on a long line, especially when many of us can't stand. And I was in line for at least 10 minutes, and there was only like one, one and a half girls that were checking us in. And there seems to be that that should be improved upon, and maybe given more personnel to help check people in at a busy time, which was around 11am.

At one time I could get in and out. Now to many patients

Great Service

It took awhile to be seen and once I was waiting for the Doctor to come into the room which was about 20 mins. I had to ask ?s bcse he wasn't letting me know the details which i advised him i didn't know much about the nerve testing he was doing. I felt like I was an interruption for him bcse he was on his phone texting for a few mins and never explained why and also at the end of the exam I stayed on the table waiting for him to let me know if we were done and he said yes but nothing else. I said so I guess you'll send the test results to the orthopedic doctor he says yes and then got a phone call and walked out the room so I was pretty frustrated had to stop by the desk to ask them what are the next steps bcse I really left confused and not made aware of the process so I didn't like that seemed unprofessional like he was very distracted.

I have been with him for more than 10 years and he is very kind and is very helpful he is a great doctor.

Was seen in a timely manner

Referred me for physical therapy. However, did not speak about requiring follow up appointment.

Nurses & staff very friendly and helpful & professional 10 rate

Hi, this is (PHI removed) wife, (name removed), and the doctor came in in a timely manner. He listened to us. He listened to especially what (PHi removed) had to say, and he really helped him by giving him the cortisone shot. (PHI removed) doesn't seem to be in any pain right now, and the doctor told us if we did have problems to make an appointment, we don't need a referral, and he would look at us again. So I want to thank PIH for sending this to the doctor, and he was very, very nice and very caring and very considerate.

Good

The doctor was really honest and clear explaining to me the procedure that he's supposed to do is not a procedure that I needed in a problem that I have. He was very honest when he talked to me about I am really concerned and really happy about the way he explained to me and I'm still waiting to see my regular provider to talk to him and see if he can refer me to another doctor to help me with the problem that I have or the issue that I have. Thank you. Nothing wrong with this doctor. He's a really nice doctor. Thank you. Have a good day.

I made my appointment on Thursday for May 2nd at 945 in the morning. I get a call on May 1st. My time has been changed to 1045 and I didn't appreciate it that nobody called me to let me know that they changed my appointment from 945 to 1045. I'm not too happy. So thank you.

I felt I was in good hands as how Dr. Hafezi explained my condition and how the process will be to make me better or even some day cured.

This provider was very knowledgeable and worked well with (PHI removed), which is age 91. He gave the family confidence that what he was able to provide for her was safe and adequate, and he made us feel very comfortable for us to move forward with his expertise. And we were very confident in this doctor and what he discussed with us, and we'd like to take the time to thank him and his staff.

Shot really relieved my pain and still feeling good. Hopefully will last longer than previous ones.

WE WILL SEE HOW HIS SUGGESTIONS WORK OUT

The appointment was too short.

Dr ordered an MRI but said nothing might show a problem so we would wait and see then treat my symptoms but I wanted someone to find out what the problem was but I was simply referred to this doctor so I felt a little discouraged about feeling any better and getting any relief.

Parking is horrible Waited an hour to be seen

Parking lot and gates are a nightmare. You need an attendant at the gate to help seniors and non English speaking patients

Clean and comfortable environment, facilities were clean. All the Doctors are very proficient in helping patients. As feeling of being safe.

I wish he had respected my time and my appointment he did apologize but my time is my time. I am self employed and if I have a 1:30 appointment I should be there be 2:30 and give my full attention. He said he was sorry but I didn't like the way things were handled

I love dr hafezi!!! He's always on time and just adorable!!!!!

Had to wait for a half hour before they call me in to see me, and when you have a car at the health plan provided for you you have to be ready when they time is there to pick you up that was the only problem otherwise everything was great

The doctor was patient and understanding, he has a great sense of humor and very down to earth.

Took the time to see me even though I was late due to traffic.

Everything is perfect and very good, thank you.

It was amazing. I was really surprised how quick it was. Didn't feel a thing. And I thanked him. Okay. That should be it.

Great Doctor !

I had the worst experience with this doctor and would like to speak to someone about this.

ER NEEDS TO BE ABLE TO MAKE SUGGESTIONS. IT HAS TAKEN A MONTH FOR ME TO SEE THE DOCTOR THAT TAKE CARE OF MY PROBLEM. DR HAFEZI WAS RIGTH TO THE POINT.

very good doctor

I liked the way the doctor explained my problem and he took the time to listen to me because I have more than one problem and it's kind of complicated so I had to give him a background and he said it helped but uh you know I think he's above average on listening and above average on explaining and giving out information I think overall I think he's probably one of the better doctors I've seen at PIH he's comfortable with himself so that makes me comfortable with him

The Dr & his team were excellent

He did not take time to review the results that I provided to assess my problem, he commented that there he only gives injections and pain medicine and that does not help me, I thought I could explain other alternatives for a more permanent remedy. I was actually disappointed by their unprofessionalism and spent my co-pay money on nothing

He spent very little time with me.

I've been seen by Dr Hafezi many times and I respect him very much!

Not helpful at all.

I had a 11am appt. They ask you to come in 15mins early, which I did.i didn't see my doctor till. 11:46. That sucks.

The staff at the PIH same day surgery center were one of a kind. They are courteous, sensitive and so kind! Nurse (two names removed) especially! Keep up the good work!

Thank you.

I'm very happy with the service. Thank you.

I like this office and staff

Took 3 months to get this appt for a nerve test, somehow I thought I was getting a cortisone shot on my hands for arthritis for the aching pain!

Thank you Dr. Hafezi & staff for providing me with excellent care!

I would like to say a special thank you to all, but especially to (name removed); my recovery nurse. She was absolutely amazing!!

I have been seen by this doctor for more than 10 years and will not go anywhere else. Thank you (PHI removed)

Was very happy with outcome

I really like it. That's my, it was my 1st time, but I really love it, so thank you. Bye.

I think the one thing that stood out the most to me is the staff. Not only were they very respectful and kind to me, they were also showing the same respect and love towards each other. Overall, it looks to me like whatever you guys are doing to create that culture there, it's working and it's very positive to be in the presence of it. Thank you.

NO COM

I am definitely grateful for Dr. Hafezi. He has been there for me since day one and I wouldn't change him for any other doctor there. Thank you Dr. Hafazi for being a good pain management doctor for me. Have a blessed holiday sir.