Hyejin (Grace) Jae MD

Very professional, knowledgeable. Good visit.

Everyone in the office was professional and very friendly. I had to switch my Dr. years ago and I'm so glad to be able to come back. 1,000% satisfied with my experience.

Dr Jae is professional and very caring. I'm very happy that when it comes to my health she always gives me choices.

Yes, the staff at Dr. J's, her office is just excellent. They are very sweet, very nice and got me in. It squeezed me in when she was unable to see me the day that I was supposed to be there and they squeezed me in the next day. Anyway, very nice. She however, I believe that she's a good doctor. I believe that she probably knows quite a bit about what she does. However, I feel like I know myself quite well and I think that compromises should be made to somebody that recognizes the pros and cons of their own body and not just always go specifically by the book because that's what they do.

Good

Good care and information for future tests to be taken...successfully completed my yearly visit

The wait time to be seen was over 45 mins. However the care provided was great

Dr. Jae is courteous & efficient I think it is difficult to cover everything for an older adult Since I have a specialist also I feel I am fully covered I'm pleased PIH health physicians are fully available to me Thank you

She is an excellent doctor I have ever met.

Very difficult to get an appointment to see my primary care physician. Had to go to urgent care most of the time when I'm sick. Do not appreciate that.

Dr was very patient! She took the time to listen to my concerns, answer my questions and give suggestions. Thank you Dr for your great service!!

I am very pleasantly comfortable with Dr Jae

Dr. Jae was professional and listened to my concerns. She was fully engaged with me during my visit.

My annual check-up was thorough. Blood work was done week prior and results explained carefully by DR. Jae. She keeps me up to date on all of my immunizations and preventative tests like my mammogram. Dr. Jae listened to my questions and concerns, and answered all thoroughly. Was able to get my flu shot too!

When there's a misunderstanding between front desk staff & patient, it would be great if the front desk staff had more grace, patience & kindness. Rather than snapping at the patient for the misunderstanding.

I was very comfortable in talking with the provider and very welcomed, very kind.

(Name removed) our nurse was awesome, very attentive and friendly. She was very kind and respectful to my dad. Dr. Jae was also attentive to my dad.

The nurse wasn't experienced enough for drawing blood. She tried twice and failed. Just left bruises on my both arms and told me to go to the lab and get tested. She said it might have been because I might be dehydrated??which didn't make sense to me.

Had a very thorough physical and complete visit with Dr. Jae. I really like Dr. Jae's as my physician she is the best!

Dr. Hyejin Grace Jae and her nurse assistant were wonderful. They listened to my health concerns and she was able to see, explain and provide the referrals that I needed. I felt that she care about me and listened to me.

They explained everything very well and I recommend it so much.

It is nice to have a provider I like so close to my home.

Very caring and professional staff. They listened to everything I had to say about why I was there and treated me with the best care possible. They were great!!!

For my first visit to PIH, I was a bit conerned as to finding parking, office, procedures including the staff's courtesy, etc. I was very pleased with Liz, Dr. Grace Jae's assitant nurse (?) and I complimented her handling my visit in a most professional manner along with her courtesy, transparency in explainig each step so that I was well informed of her entire process. Dr. Grace Jae spent sufficient time to listen to my visit as well as questions with friendly approach and courtesy. I felt very comfortable with my first visit.

Satisfied

Dr Jae is very kind and made me feel validated about my feelings

Appointments should not take 6 months out to be scheduled especially for a physical. That needs to be improved especially if our goal Is to optimize health. I called in January 2024 and the next available appointment was July 2024. How can health care outcomes improve with delayed care?

Very professional and knowledgeable

Everyone is so nice at this office.

Dr. Jae and her staff were wonderful. I always appreciate that Dr. Jae listens and doesn't take things for granted. I was very disappointed that I made my appointment back in early March and the first date available was June 26, that does not seem like an appropriate length of time to wait for a physical. I hope I don't need to make my appointments one year in advance in the future. Ugh. But Dr. Jae is great.

Computer, your computers were down.

Love this office & this provider.

I am very glad to have Dr Grace Jae as my Doctor. Thank you

Great first visit. Felt comfortable discussing my health concerns with the doctor.

Yes, the doctor was amazing. She was really attentive to listening to my feelings and she was not pushy. She was just really amazing and I would always definitely give her a 10 and I recommended her for my son and for my husband also and in the future for my two other children. She did amazing and I wouldn't change her for anything.

The doctor was respectful and listened to my concerns. I am satisfied with the care I received.

there are 2 buildings sharing the same address. I went to the first building and got lost. Tried to call the office to ask for direction but did not get thru.

Good communication.

Very courteous doc and staff.

Dr Jae is the most caring doctor. I would highly recommend her to anyone

Doctor was not empathic, didn't seem to really think much of my concerns. Hard to get an appointment. Didn't provide many options. Was hard to understand her plan of care. Felt she was dismissive. Left the office not feeling better had to ask her multiple plans what the plan of care was. Will be changing doctor.

Dr Grace is the best, always takes her time with her patients.

She took her time to take care of me and what I have to say

Dr. Jae, Has my outmost appreciation to her care of my needs and her knowledge of answering any of my questions. Also, her staff listens with patience. Thank you All

I didn't like it that I was told my appointment as to establish the dr as my physician and then I would get a physical exam. I was charged $25 for the physical exam that doctor ended up agreeing to do. I called to schedule a physical exam but front desk and nurse made me feel like I was lying and I had a health issue. I had attempted to see the dr a week prior due to a health issue but was told to go to urgent care since no appmts were available so I did. That note might have confused the staff but I didn't like the questioning and being told I'd have to go back for a physical another day. It worked out in the end but they should improve communication / notes.

doctor did not listen to what I was in for, was very confused, left me without medication because she did not pay attention to what my current stock was, rushed through the appointment, did not ask enough questions to clarify her confusion, very unprofessional, said she knew medication previous doctors provided "would not work" but also wasn't sure what would so she sent me home with nothing, horrible experience, sent in a complaint and officer manager called to explain that the doctor was very confused and misunderstood the interaction a great deal

Caring, compassionate, and definitely spent enough time with me. Very happy with the care.

Trying to get an appointment to see your primary care physician is really bad. Appointments are too far away from when you need to see your doctor. It took me three and a half weeks to see my physician.

I was not given the opportunity to get my blood work done prior to my visit. When I made the appointment I was told that's not possible . I then found out the appointment that's not true.... bigger issue is this... many very inappropriate questions were asked of me. For example the nurse wanted me to draw a clock and put the numbers on it!!! I'm an educator, I do this with 5 year olds!!! It's insulting to me. These questions should be asked to a specific type of person. That person is not me. This has made me not want to make another appointment. Dr Jae is nice but these issues need to.be looked in to being changed. If you have any questions , call me (PHI removed)

I had to wait over a month to schedule this appointment. After being seen by my primary doctor, she set me up for a physical, but the earliest she could see me for this is September.

The Nurse's Assistant was talking too fast and wouldn't explain what she was doing. I felt I was being rushed with her.

Staff were nice and the Dr was very informative.

Friendly staff treat you with kindness

Thank you to the whole staff and Doctor they all treated me with the most respect and care

Dr. Jae was very kind and patient. It was my first visit. She made me comfortable enough to go back in a few months for a follow-up.

Dr Grace Jae is great I feel very comfortable with her, she listens, she's caring, she's wonderful.

The office was dark-the lights seemed to be dim. That was unwelcoming to me. The person at the desk was cordial, but not friendly. Every time I encounter Dr. Jae she is professional, but not warm. She does not smile. She seems stressed and I feel bad that I'm bothering her. She was thorough and gave me the referrals I needed, which I appreciated. The gal who took my vitals (not sure if she's a nurse) was very sweet and friendly. She smiled. She was warm and she made conversation with me.

I want to, the doctor was wonderful. The assistant was wonderful, the nurse. But I have to give a 10 to the person who withdrew blood. I don't know her name, but she was so good. There was no pain and there wasn't even a bruise after the blood drawn. She is amazing. Thank you very much.

Dr. J is very professional and listened to what I had to say. She had some good solutions. I just wish it wasn't so hard to get an appointment. Making an appointment six months out is troublesome. And then the limited availability is also a problem because I have to have my kids with a babysitter, so it's expensive. But other than that, she's a really great and caring provider. Thank you.

I love Dr. Jae and the whole office. It is always a positive experience. I feel that they care about me and listen to me.

it is very easy to express concerns that may be embarrassing.. Dr. Jae puts you at ease as she examines

Only to highlight again that the doctor, staff, and cleanliness of the office and parking lot made our visit pleasant. The doctor and staff understood my uneasiness when it was time for my shot. Everything was quick, fast and easy and I barely felt it at all. Thank you for understanding and being so patient.

Takes to long to get an appointment .

Front desk was fine. I felt rushed by the medical assistants. They seem annoyed and didn't want to be there. Just plain DRY the way they talk to you. My height was off by an inch from the previous doctor visits! I had to ask her to do it again. Equipments seemed a little outdated. I felt rushed by the medical assistant to make my next appointment. Without allowing me to see the availability of the dates, the medical assistant just stood in front of me in the patient's room and demanded what date I want to schedule my next appointment. After I told her my prefer date, I then noticed that she gave me a completely different date when I got in my car! What's the point of asking then?! If it's not available, then let me know and give me all the other availabilities! I had to call to reschedule the date. Inconvenient!

She is perhaps amazing!!!!

Dr. Jae is very kind, listens and very respectful to my needs. She enters the room with a presence of caring and sensitivity for me for my regular check ups and other sick days.

Referred to another physician for follow up care

Everyone at PIH are very professional and they are all extremely friendly and understanding

They are a very capable health care provider

I was satisfied and I was treated kindly, compassionately, in a kind manner. There was no biases, but everything looks good for me. Thank you.

Dr Jae has been great for me. Takes time to go over your health history and gives you time to ask questions.

I am confident that Dr Jae will give me the care that I need whenever I see her

I was very impressed with all the staff at PIH and enjoyed finding a new doctor locally in Dr. Jae. Everybody was courteous, friendly and helpful, Dr. Jae was very attentive and even laughed at some of my silly comments. Thank you very much! (PHI removed) is a happy-chan.

All I want to say is that Dr. J is the best. I will never go anywhere else because she is the best.

Thank you Dr Jae for always providing me with excellent medical treatment. The medical assistant that took my vital signs was very kind.

I thought I made appointment for my annual physical, however they indicated that was in March. What procedures are done for annual as on March felt like meet and greet with new doctor. My annual was always done in November. Hoping I'm on track now. Didn't realize March appointment was a physical. Thank you for all you do. I had had previous doctor 20 plus years. Dr. Jae was very caring. Happy Holidays