Jason S. Lai

Jason S. Lai MD

Specialties:

Urology
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4.7 / 5 (based on 666 Reviews) View 144 Comments

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562.907.7600

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Jason Lai MD FACS is a board-certified urologist at PIH Health with almost 20 years of experience.  He is honored by the opportunity to provide compassionate and high-quality urologic care to the community.  Dr. Lai’s practice encompasses all aspects of the genitourinary system.  These include prostate enlargement, also known as benign prostate hyperplasia (BPH); genitourinary cancers such as prostate, kidney, bladder, and testicular cancer; voiding dysfunction; kidney stone disease; urinary incontinence and infections; and sexual dysfunction. He has extensive experience in performing minimally invasive surgery using the DaVinci robot, no-scalpel vasectomy, laser surgery, Urolift procedure for BPH, cryotherapy and percutaneous kidney surgery.  Dr. Lai also performs implant surgery, including penile prosthesis, sling and artificial urinary sphincter operations.

Aside from achieving the best possible outcomes for his patients, what Dr. Lai finds most rewarding are the meaningful and lasting relationships he has with his patients and peers.

Office Information

  • Urology Whittier

    14350 Whittier Blvd #100 Whittier, CA 90605

    Main: 562.907.7600
    Fax: 562.907.7602
  • Urology Downey

    11480 Brookshire Ave #204 Downey, CA 90241

    Main: 562.904.4470
    Fax: 562.904.4479

Hospital/Group Affiliation

PIH Health Downey Hospital

PIH Health Whittier Hospital

PIH Health Physicians

Profile

Gender

Male

Specialties

  • Urology

Additional Languages

  • Taiwanese

Education

Medical School

University of Texas Medical Branch Hospitals (Galveston)

University of Utah School of Medicine (Salt Lake City)

Board Certifications

  • Urology

Video

Patient Reviews

November 11, 2024
My experience was excellent. Dr Lai is very professional. I would recommend him to all my family and friends.
November 08, 2024
More courteous office staff Patients time is also important
November 05, 2024
Hi. I think the visit was good and the doctor was very nice to me, but the website is a little bit difficult to understand and I had trouble updating my insurance information. That's it. Thank you.
November 04, 2024
They treated me very well. The best service. The best care. The best staff. All the nurses, all the doctors, all the service was first-class. I am happy. I would recommend this place to my family and friends.
November 01, 2024
The only problem I had was it took too long. It took an hour to see them. And I had an appointment, I think, at 10, and then I didn't see them until 11. So it took too long, and maybe they overbooked, but that was my problem only. Thank you.
November 01, 2024
The Doctor's Office incorrectly scheduled me to see another doctor. And when they rescheduled me, I was informed the day before my appointment that it had to be rescheduled because the doctor was in surgery. Office staff should insure the correct doctor is scheduled and patients are informed a week in advance if the doctor is in surgery so that patients can adjust their work schedules accordingly.
October 30, 2024
Jason Lai is a very kind doctor. I've been to other urologists before and he's fabulous. He's kind, he listens, he's helpful, very helpful. Like him very, very much. Would recommend him any day. Thank you.
October 24, 2024
Friendly, informative, professional
October 23, 2024
It was very professional and courteous, he took the time to listen and acknowledge me with everything that I ask him for and he explained everything the staff members were very courteous too as well thank you for taking the time. God bless you.
October 18, 2024
I just want to change my twos to fours. I didn't listen to the whole choices. And Dr. Lai was very good, very patient, very informative. I'm happy that he is my doctor. And thank you very much.
October 14, 2024
I am very pleased with the results of this same day surgery and all the staff with whom I dealt.
October 10, 2024
Very professional
October 08, 2024
Dr. Lai likes his job.
October 08, 2024
Dr. Lai was very personable and easy to talk to he explained everything perfectly .
October 08, 2024
I had to wait 30 minutes in the waiting room and 1 hour inside waiting for the Dr
October 03, 2024
Hi, I think he was wonderful. He's one of the best doctors I have seen in a long time. He was very, very friendly. He listened to me and he took me, I went in for another appointment and he made, they made the appointment with him right then at 8.30 in the morning and he was just wonderful. Thank you very much.
October 01, 2024
I was happy to get an appointment. I wish I could have got it sooner, but I was happy to get the appointment within a couple of weeks after scheduling it. I met with Dr. (name removed) and the staff before and found them to be very capable and friendly. I like Dr. (name removed) and had a good outcome, so I recommend his office and obviously him. Thank you.
October 01, 2024
Dr Lai was very good. Made me feel comfortable.
October 01, 2024
Great service thank you
September 19, 2024
It went perfectly
September 18, 2024
The doctor, he is very professional, he has a lot of patience and he answered all my questions and I am very happy with what they are doing.
September 18, 2024
Dr Jason Lai is the best!!!
September 17, 2024
Dr. Lai is a professional and thorough and I trust him with my care since 2008.
September 11, 2024
As always dr lai is professional and yet so personal. Genuinely cares about me. Offering a lot of info answering all my questions.
September 10, 2024
Dr. Lai brings up previous chart history to explain your situation and asks if you have any questions and does listen to five tou an honest reply or recommendation.
September 06, 2024
Dr. Lai is very professional and caring. He explains things very clearly. Very friendly and courteous
September 06, 2024
Everyone was nice and helpful
September 05, 2024
I am very happy with Dr. Lai and trust him with my care.
September 04, 2024
Hi, I thought they were very, very courteous and he was, the doctor was really nice and so were all the nurses and all the ones that were at the front desk and I understood everything they were saying to me and I would tell my friends and family about this doctor. He was so nice, so, so nice and I will go again and I am scheduled to see him again and I'm going to keep that appointment. Okay, thank you.
August 27, 2024
It was a real pleasure meeting Dr. Jason Lai! I respect his passion for his patients! It was evident that teamwork is on going and his staff definitely understood customer service! I was treated with respect, professionalism and will highly recommend to my family and friends! Thank you! Sincerely, (PHI removed)
August 23, 2024
Professional/Knowledgeable
August 20, 2024
Going to the doctor is never fun, especially when you have to see a specialist. This doctor is at the top of my favorites. I felt very comfortable, and his explanation was easy to understand. Great experience.
August 14, 2024
Dr Lai is great. Kind Doctor and expert in his field.
August 08, 2024
I hit one by accident on the last question. I didn't hear what it was and but I gave it a one and that was an error so I don't know what rating that was and I just wanted to leave a message to say that. Thank you and have a good day.
August 08, 2024
Dr. Lai was recommended to me by my PCP for high PSA. Then I had blood in urine. Sent me to the hospital Had surgery. Dr. Lai and and Dr. (name removed) are very professional , I am feeling much better.
August 07, 2024
Dr. Lai was extremely helpful. He was able to answer all of my questions. He spent plenty of time answering everything. He had an amazing bedside manner. He made it very easy for me to be able to ask very personal questions that make most women uncomfortable. It was a great experience. I am grateful that doctors like him exist within PIH.
August 06, 2024
Great
August 06, 2024
There was a delay in being seen. I waited in my examination room for a while. I thought I had been forgotten. It would have been nice for someone to let me know that Dr. would be in soon. Just a courtesy.
July 31, 2024
Dr Lai has a positive manner. Pleasant to talk to.
July 26, 2024
Keep on doing such a great job. Thank you for caring for your patients.
July 16, 2024
Dr Lai is very compassionate and caring. He is skilled and knowledgeable.
July 16, 2024
Too long a wait for Doctor to come in
July 10, 2024
I have been seeing Dr Lai for several years & he awesome. He keeps me informed & provide helpful information.
July 05, 2024
The form to fill out was way too long and too detailed. Also when I was asking the question, would you be okay to provide your medical information to someone, it wasn't very specific. I named my primary doctor and the nurse or the assistant said it's mainly family.
July 05, 2024
Everyone on the staff were great.
July 03, 2024
Doctor very thorough with explaining answers to my questions and with his recommendations. Slowed time not rushed. I was very comfortable with the doctor and his staff
July 03, 2024
Good service all around..
June 21, 2024
waiting to long in the room before he enter .
June 19, 2024
Great service and attention.
June 17, 2024
Dr. Lai has always been a very patient and very good physician. I really enjoy going to him and working with his scheduler, (name removed). She is absolutely wonderful. Nothing but good things to say about this office.
June 17, 2024
Thank you!
June 11, 2024
Everybody in the office was great. The doctor was awesome. Got results. Everything's great. Thank you so much.
June 04, 2024
Dr Lai staff and the Doctor were wonderful to me. The staff actually smiles while they are working which means a lot.
June 03, 2024
Dr. Lai recommended the procedure that I just recently had, and he's very professional. His staff, (name removed) that schedules surgery, very professional, very polite, and I enjoy having her handle the procedure. Thank you.
June 03, 2024
The staff at PIH is great. They always take good care of you. And Jason Lai always takes care of me. Good.
May 31, 2024
Yes, one of my numbers was incorrect. I meant to press four and I accidentally pressed two because I felt that everything I received, all the service I received with Dr. Lai was extremely efficient and I was very pleased with him with it being my first time visit. He was very specific and didn't make me feel rushed and prescribed me some medication that I trust hopefully will help me. So I'm looking forward to seeing him again in the future as there will be follow-up appointments. But I was very, very happy as a first-time patient of his. Thank you.
May 28, 2024
The medical office smells like an old building, maybe it needs new carpet or new paint.
May 24, 2024
Dr. Jason Lai, my first visit there with him, referred to him by Dr. (name removed). He's an excellent doctor. He took me to the computer and he explained my labs with me and explained my urinary tract system with me and just a wonderful doctor, great bedside manner. I look forward to seeing him again. And the office staff are very efficient and the manager there. Thank you.
May 24, 2024
Dr. Jason Lai is a wonderful and caring physician. During my bladder cancer treatment he has taken the time to thoroughly explain options and what steps need to be taken next. Twice he even took the time to call me with biopsy results after his normal office hours just because he wanted to let me know the results were negative. I thank God for him always.
May 21, 2024
I had to wait an hour for my 3:45 appointment. The doctor thanked me for my patience.
May 21, 2024
This office shows respect to the clients and is discreet who's is appreciated
May 17, 2024
Staff and Medical Personnel were very helpful, respectful and professional.
May 17, 2024
Very helpful and satisfying!
May 15, 2024
Very satisfied with the service
May 08, 2024
Dr. Lai is one of your best urologists you've ever had. The man saved my life. Okay, so I'll always be grateful to him. My name's Armando Garcia, birthday 6-1-64, and he's a great doctor. Too bad he's a Houston Astro fan. Bye-bye.
May 08, 2024
Dr Lai very nice, listened to all I had to say. His staff very nice too!!!
May 08, 2024
The overall experience was good. However the person on the checkout desk was not having a good days. She was visibly annoyed and upset. I was not comfortable with her. There's a large sign in front of her that reads Don't Forget to Smile. I'm sure it was put there for her benefit. Customer service is key to the success of any business.
May 07, 2024
Very professional and pleasant to talk to.
April 23, 2024
He was very kind and very sensitive to my situation and I couldn't recommend him more.
April 23, 2024
I like Jason Lai. I was just frustrated that I waited over an hour to see him and had less than 10 minutes with him. He seemed rushed and in a hurry. I left feeling like I never really got answers to my continued bladder pain.
April 23, 2024
I am very pleased with this doctor and office staff. Very professional.
April 23, 2024
Long wait to appointment was for 345 pm Didn't see Dr. Until 430
April 19, 2024
I had to wait an hour beyond my appointment time to be called. Other than that, everything was fine.
April 17, 2024
Other than waiting six weeks for an appointment, Dr. Lai was very professional, I informed him I was a little frightened at what has transpired within the weeks leading to my appointment. Dr. Lai Made me more at ease with my concerns and informed me of the procedures he'll be doing to make sure all is well regarding my health. Office staff was very curious and professional, But most importantly, the office and facilities were exceptionally clean, and That tells me a lot about the doctor and staff. Thank you Dr. Lai.
April 17, 2024
Staff is polite, courteous and professional. Dr. Lai is always in good spirits and professional.
April 16, 2024
Dr. Jason Lai and his staff, especially (two names removed), are the ultimate examples of brilliant and compassionate patient care. I arrived with a catheter and a mind full of questions and anxieties. I left filled with answers and gratitude and hope. All of my expectations were exceeded. This was a very tough situation and I received the best care possible.
April 12, 2024
Hi, the only thing I would say to improve is the wait time to get an appointment. I think I put in that I was seeing, I think I put in no. That should have been a four. But as far as getting an appointment, it was just way too long. Thank you.
April 12, 2024
Just takes too long before doctor arrives to ur room...
April 12, 2024
Very good afternoon. My name is (PHI removed). We are very grateful to the doctor who saw me yesterday along with his workers there who were all very friendly and although he spoke Spanish, they did provide an interpreter there which I did not understand, because the doctor speaks very good Spanish. I really liked everyone's way there and I hope to recommend more patients to that doctor regarding the problem, which I was today very grateful and thank you very much and have a good afternoon, goodbye.
April 12, 2024
Dr Lai always treats me as his family....I trust and respect him very much.
April 09, 2024
On time and professional and clean
April 09, 2024
My doctor was very friendly. I really like dr. (Name removed) explained everything to me and he wants to start fresh. I like that I will continue seeing him.
April 02, 2024
Loved Dr. Lai
April 02, 2024
Dr. Lai is the best!!!
April 02, 2024
Very kind and knowledgeable
April 02, 2024
The staff was rude and unprofessional. After 45min in waiting room I walked out and did not see physician. However as I was walking out I heard the Dr say were is number 3 (which was me). Confirmed me leaving. There are other behaviors by staff that lead to my decission of leaving without being seen.
March 29, 2024
I would like Dr. Lai to know, I appreciated his kindness, professionalism and medical knowledge to advise me how to handle my needs. The staff was very professional and courteous, also. Thank You, PIH.
March 26, 2024
Staff was so courteous and professional. Dr Lai has a caring heart for my opinion !
March 26, 2024
Dr. Lai is very informative. I believe in what he says. He has a way of talking to assure you that what he's prescribing is 100% and I would recommend him. He's a good man. Thank you.
March 22, 2024
Dr Jason Lai make me feel like a personal friend and the office personnel is very frindley to all that come in the office every time that i've been there
March 19, 2024
Seems like he's always in a rush. He doesn't show empathy towards his patients. You know, my dad having cancer, he doesn't take the time to explain things, not considering his age and how he doesn't understand. He just is constantly rushing with attitude. Yes, we can get an appointment on a reasonable time, but his attitude is very terrible towards people when they're coming in there and some of them are sick and going through chemo and cancer.
March 19, 2024
I waited 45 minutes to see the doctor. He came in, didn't start up the computer, and told me some things that he didn't tell me the last time I was in. Basically he told me there was nothing he could do, a person my age, and I just have to go along with the program. I wasn't real happy, and he made his exit as quick as he could, spent maybe five minutes with me.
March 19, 2024
Wait time was longer than expected.
March 15, 2024
Glad he is my doctor
March 13, 2024
I found the doctor to be very professional, however, I didn't have any other doctors to compare him with, but I still give him a high ranking. Thank you.
March 12, 2024
Had appointment and had to wait in the waiting room for 1/2 hour.
March 08, 2024
I really appreciate the fact that the doctor takes a personal interest in what you're saying. He listens and he responds to your questions. And I just think this is some of the best care I've had.
February 28, 2024
The wait to be placed in a room was 40 minutes and then another 20 minutes till the doctor had an opportunity to see me. The experience with the doctor was very good however I had to cancel an appointment due to the longer than expected wait.
February 21, 2024
Dr. Was very respectful
February 16, 2024
You did very well. I was very happy. I was very happy with Dr. Lai and the author staff and with the treatment and his manner. Thank you.
February 16, 2024
We felt rushed. Our concerns felt minimized and made us feel like we wasted our time because this doctor made us aware he doesn't treat children.
February 15, 2024
Dr Lai is very professional, yet personable
February 15, 2024
Dr. Lai was very professional as well as knowledgeable on my condition, did a great job explaining my test results.
February 14, 2024
They seemed to be over booked. 10:20 seen for a 10am appointment
February 13, 2024
Dr. Lai, is very good, I am confident in his care.
February 09, 2024
This is my first visit with Dr Jason Lai. Very professional and well explained. His stuff were very helpful and nice
February 09, 2024
My appointment was for 2:00 pm. I was escorted to a room at 2:15. Dr. Lai came in at 2:30. Maybe that's a normal wait time. Just wanted to let you know.
February 08, 2024
Dr. Lai had reviewed all my MRIs and CT scans I had in the last year to come over the conclusion how he was going to treat my problem with my urinary track infection. It was nice being with a doctor that knows everything about you when he walks in the door and how to handle it I would recommend him highly to anybody in everybody
February 07, 2024
Well, the doctor seemed really courteous and nice and cheerful, but it sure took a long time for me to get in there to the office to... to see him. Excessive, excessive long. Anyhow, overall, it was a good experience, though.
February 07, 2024
Dr Lai is a nice, kindly, and professional provider, he listen carefully, speaking details, and made the good suggestions and recommendations. We like him.
February 02, 2024
Dr. Lai is an excellent doctor, compassionate, and professional. And I'm so pleased with the staff and the facility itself. Thank you.
January 31, 2024
When I went to have a consultation, those in the front helped me greatly. But the doctor didn't pay attention to what I wanted to share, and I don't think I'd recommend him because I think that's what I mostly see in this clinic instead of them listening to you. He just kept admiring his watch and don't think he helped me at all. I think if something needs to improve, it's that and the doctor needing to explain more to patients about their illness. Thanks.
January 30, 2024
PIH Dr and staff have been wonderful to me but Dr Lai is one of those Dr that would take a little more time with me asking how I am overall and listens to what I had to say and the staff there are on it make sure I'm good to go Thank you Dr Lai for all you have done for me MSL
January 30, 2024
Dr. Jason was very, very nice, understanding. I felt well taken care of. His office staff also. I'm so happy I found him. Thank you.
January 26, 2024
Thsi provider explained to me if I request more than necessary, It may cause unneeded side effects. Go safely step by step treatment is the best way.
January 26, 2024
We were let in and seen by the office staff at the appointed time. However, the doctor took almost an hour before he came in to see us. So it was a very long wait, which was a waste of our time when we were there right on the appointed time. Thank you.
January 23, 2024
Dr Lai was very caring and explained everything very well. I would recommend him.
January 19, 2024
Dr. Lai was very friendly & engaging
January 17, 2024
More time with each patient needs to be provided. At least 45 minutes of therapy. 30 minutes is much too short of a time to feel beneficial. Thank you.
January 16, 2024
Very satisfied with this provider
January 16, 2024
My appointment was at 4 PM I arrived at the clinic at 3:45 PM. The doctor didn't come into the exam room to see me until 4:50,I was upset about.
January 11, 2024
Dr. Lai and his staff are very professional and friendly. I appreciated that since I was there for the first time.
January 09, 2024
It took an hour and a half to finally see the doctor and my appointment was at 10:30 am. If appointments are running over, patients should be informed about this. We should be given the same treatment as if we were late to an appointment. Basically, give some sort of communication about it. We all have things to do.
January 03, 2024
Dr Jason Lai , is a very good doctor professional,Kind ,Caring.
January 02, 2024
I brought my sister in to see the doctor and I had been a patient with his years ago, but he was willing to set me, take me in and prescribe for me medication for issues that I had. I just really appreciated his willingness and I thank him for it.
January 02, 2024
he answered my questions, which confirmed a major decision I had to make.
December 29, 2023
The only flaw was office computer system. It went down in morning and staff was unable to call patients and reschedule. My appointment did get accomplished on the same day, just much later than 2:30 pm.
December 28, 2023
Amazing experience. Thank you for your help
December 27, 2023
I was in a lot of pain and they got to me right away. They saw to my pain and I just want to thank everybody for actually taking care of me right away. Everybody was very understanding. The doctors, the head nurses were really understanding. So, I want to thank everybody and have a good Christmas and New Year's. Bye.
December 20, 2023
The Doctor was very good at explaining everything! Thanks
December 20, 2023
- too long of wait (on the calendar) for appointment -
December 18, 2023
The entire staff and medical assistants the same day surgery center are aways very helpful and knowledgeable. Trust the doctor and staff experience there.
December 13, 2023
Everything was great! The only thing I would give a comment to improve was the following: - The waiting time in the patient room was an hour or possibly longer. It was quite a long time waiting for the doctor to come in. Otherwise, the service and meeting with doctor were excellent.
December 08, 2023
Feel confident safe in Dr Lai's care.
December 08, 2023
Dr Lai is caring, professional and he listens. Im so Thankful for his efforts in my behalf
December 08, 2023
I was very happy with the nurse, excellent job.
December 08, 2023
really need to cut down on wait times mine was 45 minutes
December 06, 2023
I like how they attended me. What I didn't understand, I would ask them and they helped answer my questions.
December 06, 2023
Great overall experience!
December 04, 2023
Great stuff and excellent service !!
December 01, 2023
Everything was done perfect.
November 24, 2023
Okay this guy is the best guy I've ever dealt with ,and he was extremely good, the top of the line ,and I loved him very much because he really took care of me ,and he is dedicated to the patient ,and he straighten me out real quick, and real good ,and I am really happy with him, and I want him to be my doctor...for whatever I need from him for forever. So please tell him he is the best they have. Thank you very much.
November 22, 2023
Top notch... Professional and friendly.
November 22, 2023
I was very comfortable, put my worries at ease.
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